Welcome to Dove Creek 1THE COUNCIL OF CO-OWNERS OF DOVE CREEK CONDOMINIUMS, PHASE I - BRIARWOOD, KY
New Online Maintenance Requests and Fee Payment Procedures
After two years of limited success, and mixed reviews, DC1 Maintenance Request System, Awesome Support, has been replaced with Kentucky Realty’s new online system, TownSq. Access TownSq on kyrealtyonline.net, scroll to the bottom of the page, and select Make a Payment | Submit a Maintenance Request. If this is your first time, simply follow the prompts as shown. From there you will be prompted to access TownSq through the web, or the app, which can be downloaded to your Apple or Android mobile device. You can then make a one-time payment, or set up an online account. Additionally, you can choose make online payments by accessing Alliance Bank’s third-party portal to make one-time payments, or by creating an account to manage your payments automatically, change banking information, and more.
Maintenance requests are only handled using the TownSq app portal. First time users will find creating an account relatively easy. On the initial home page, you will see the features listed on the left, and include a Resident Directory, Groups, News and Features, Requests, (for maintenance) Messages from management, Polls, Reservations, and HOA Documents.
For additional information, or assistance with accessing, registering, or other questions, you may call Kentucky Realty, or email [email protected]
Fall Newsletter Highlights: Available now on Dove Creek 1 Blog
Bulk Item Disposal Policy
Rumpke Waste & Recycling, Briarwood’s contracted trash removal service, has now provided Dove Creek 1 with bulk and large item pickup service confirmation.
Bulk pick-ups are on Fridays only, but these pickups must be called in to Rumpke’s Customer Service at least 48 hours prior. You can reach them at 502-568-3800.
Washers, dryers, and other large appliances will be picked up. They will also take mattresses, box springs, couches, chairs – anything upholstered, but they must be wrapped in plastic. (Email Bill Haley at [email protected], or put in a maintenance request at dovecreek1.com for any assistance with wrapping)
Because the Dove Creek 1 condos are serviced by front load trucks, and Rumpke customer service reps may think this service isn’t provided, it is necessary for Dove Creek 1 residents to state they are part of the City of Briarwood to avoid any confusion.
All qualified and properly prepared items need to be placed beside the dumpster corral, but not inside. Please state which court your dumpster is located. Rumpke will notify all customer service personnel that this service is provided at that location.
Thanks for visiting. We’re glad you’re here. If you are a Dove Creek homeowner, this is your access to news, homeowner’s directory, and important documents.
Our goal is to log all landscaping, outside structural repairs, and upkeep so we can be certain Dove Creek 1 is always in the best shape, and you are happy with the common areas the Association is responsible for. Please Contact us for issues requiring our attention that may have escaped our notice. As always, for reporting unique, or urgent problems, contact Kentucky Realty: 502-473-0003.
For your own online copy of our homeowners directory, you will need a password. To request a password, please email [email protected] If your name and email is in our records, you will be emailed the password. If you are not yet registered, please register following the instructions shown above.
Your Dove Creek Property Management.
You can submit maintenance requests (tickets) online, anytime. For a new request, go here to TownSq. For first-time users, you will be prompted to set up your online account with username and password.